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  • Writer's pictureMarc Ebinger

Business & Education: Roofing Ventures and Scholarship Initiatives

Whether in business, careers, or the broader scope of life, our dedication remains steadfast: delivering quality work and supporting our community. These commitments are the building blocks of a fulfilling journey, leaving a lasting positive imprint.  In this blog, Kaleb Parks, the owner of Trident Roofing (, and Clarissa Tajeda, the Director of employer relations and community outreach at Texas A&M University, San Antonio (, share valuable insights on these principles that shape their paths to success and community engagement within the realms of roofing ventures and scholarship initiatives.

Kaleb Parks and Trident Roofing's Commitment to Quality, Technology, and Customer Satisfaction

Building a Roofing Business

In the competitive realm of roofing, success hinges on a sturdy foundation. This begins with securing the necessary licenses and insurance, establishing an impactful digital presence, and forging reliable relationships with seasoned roofing crews. At Trident Roofing, owner Kaleb Parks prioritizes meticulous due diligence, visiting job sites, and implementing clear standard operating procedures to ensure every project meets rigorous standards. Emphasizing quality control through regular inspections underscores they're commitment to excellence in every endeavor.

Quality Assurance Procedures

Kaleb's dedication to quality extends beyond mere promises; it's ingrained in every aspect of operations. From the outset, they document roofing projects meticulously, not only to ensure customer satisfaction but also to uphold warranty commitments. Before considering a project complete, Kaleb conducts final walkthroughs and inspections, leaving no stone unturned in our pursuit of excellence.

Customer Journey and Branding Strategy

At Trident Roofing, they recognize that a successful roofing business is built on more than just technical proficiency—it's about crafting an unforgettable customer experience. From the initial consultation to post-installation support, they prioritize transparency, communication, and exceptional service. In an industry rife with competition, their commitment to selling not just roofs, but the entire customer journey, sets Trident Roofing apart.

Future Plans and Expansion

Kaleb's vision for Trident Roofing is one of continuous growth and improvement. Recognizing the importance of a well-rounded team, they are actively recruiting experts in production and operations to complement existing sales expertise. Their unwavering focus remains on achieving the highest levels of customer satisfaction in the roofing industry, driving expansion efforts forward.

Leveraging Technology for Streamlined Buying

In a world where time is of the essence, Trident Roofing is leveraging technology to revolutionize the roof buying process. The aim is simple: to simplify what has traditionally been a time-consuming endeavor. Through website, customers can now obtain instant quotes, streamlining the entire purchasing process and providing unparalleled convenience.

Advanced Inspection Techniques

Differentiating from the competition, Trident Roofing employs cutting-edge technology in inspection processes. From moisture meters to endoscope cameras, they leave no detail overlooked in quest for comprehensive assessments. This commitment to thorough inspections ensures that potential issues are identified and addressed proactively, saving customers time, money, and stress in the long run.

Digital Analysis and Documentation

In today's digital age, communication is key. That's why Trident Roofing harnesses the power of artificial intelligence (AI) to enhance communication efforts and provide constant updates to customers. Detailed photo reports accompany every proposal, empowering customers with the information they need to make informed decisions about their roofing needs.

Customer-Centric Approach

Central to ethos at Trident Roofing is unwavering commitment to putting customers first, believing transparent and informative discussions that empower customers to make the best choices for their needs. Customer-centric approach extends beyond mere transactions; it's about building lasting relationships based on trust, integrity, and mutual respect.

Vetting Contractors

When it comes to selecting contractors, Trident Roofing leaves no stone unturned. Encouraging due diligence, Kaleb advises customers to check reviews, BBB (Better Business Bureau) ratings, and insurance/license credentials before making a decision.

Navigating the Insurance Process

Dealing with insurance claims can be daunting, but Trident Roofing is here to help. They guide customers through the complexities of the insurance process, advocating on their behalf every step of the way. From explaining the intricacies of the two-check system to providing proof of payment for deductibles, making the process as seamless and stress-free as possible.

Building Trust in the Sales Process

Trust is the cornerstone of any successful business relationship, and Trident Roofing takes this responsibility seriously. The sales process is rooted in delivering value beyond mere cost considerations. Through detailed explanations, transparent communication, and thorough inspections, the aim is to showcase competence, transparency, and commitment to customers' satisfaction.

Texas A&M University's Commitment to Community Engagement with Clarissa Tajeda

Community Engagement and Scholarship

At Texas A&M University, San Antonio, community engagement isn't just a buzzword—it's a core value woven into the fabric of student life. One standout initiative is scholarship program, which rewards freshmen based on their volunteer hours. They believe in the transformative power of service, recognizing its role in both personal and professional development. By encouraging students to engage with their communities, aiming to cultivate a spirit of altruism while providing tangible benefits to our scholars.

University's Holistic Approach

Texas A&M University, San Antonio is committed to nurturing well-rounded individuals through a holistic approach to education. Central to this philosophy is the Maze Center for Experiential Learning and Community Engagement, a hub that supports students in discovering their passions and purpose. From internships to job shadowing and volunteerism, they offer a myriad of opportunities for personal and career growth, ensuring our students are equipped to excel in all facets of life.

Servpro Scholarship Details

The Servpro Scholarship ( at Texas A&M University of San Antonio stands as a beacon of opportunity for freshmen eager to make a difference. With a requirement of 120 documented service hours, this scholarship not only recognizes academic achievement but also celebrates a commitment to community engagement. Providing financial support directly to the student's needs, such as books or tuition, the scholarship program and university encourage students to explore their interests and talents through service, setting them on a path towards success.

Supporting San Antonio's Community

At Texas A&M University, San Antonio, Clarrisa shares their belief in the symbiotic relationship between education and community upliftment. Servpro Scholarship program exemplifies this commitment, aligning with Texas A&M University's mission of making a positive impact in San Antonio. Clarrisa invites the business community to join in this endeavor, whether through volunteering, offering internships, or supporting service projects. In doing so, we not only enrich the lives of students but also strengthen the fabric of our local community.

Unique Focus on Freshmen

What sets the Servepro Scholarship apart is its unique focus on freshmen, providing invaluable support and recognition at the start of their academic journey. By offering financial assistance and celebrating their commitment to community service early on, we empower students to reach their full potential from day one. This emphasis on early engagement underscores our belief in the transformative power of education and service.

Recipient Spotlight: Obed Valencia

Majoring in computer science with aspirations of a tech career, possibly as a project manager, Obed is deeply appreciative of receiving a scholarship. In the face of the high cost of tuition and the need for essential gadgets like a laptop as a tech student, being a scholar has proven to be a tremendous help for Obed. The financial burden that once seemed insurmountable has been lifted, allowing him to focus on his studies and pursue his passion without the added stress of financial constraints.

For Obed, the scholarship is not just a financial aid; it holds significant personal meaning. He views it as a reward for his volunteer hours and a recognition of the positive impact he has had on his community. Obed acknowledges that he never thought attending college was a feasible option due to financial constraints, but the scholarship has opened doors for him at Texas A&M University, San Antonio, turning what seemed like an improbable dream into a reality.

With a clear mission statement to absorb as much knowledge as possible, Obed sees this opportunity as a chance to learn and grow. His gratitude extends beyond the financial assistance, as the scholarship symbolizes acknowledgment for his efforts and contributions to the community.





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